Shipping policy
Shipping Policy
Last updated: July 2026
Thank you for shopping with Jakers! We are committed to providing a smooth and reliable shopping experience. Because our products are made to order, each item is created specifically for you after your purchase.
Processing Time
Most orders are processed and prepared for production within 2–5 business days.
During holidays, sales events, or periods of high demand, processing times may be slightly longer.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Rates
United States
We offer free standard shipping within the United States on eligible products.
Shipping costs are included in the product price, so you can enjoy a simple checkout experience with no unexpected shipping fees.
International Shipping
We currently offer shipping to selected international destinations.
International shipping rates and delivery times vary depending on the destination and product availability.
Additional customs duties, taxes, or import fees may apply and are the responsibility of the customer.
Delivery Times
Estimated delivery times vary depending on your location and production requirements.
Typical delivery estimates:
United States:
Approximately 3–7 business days after production is completed
International orders:
Delivery times vary by destination and may take longer due to customs processing.
Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside of our control.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking information.
Please allow up to 48 hours for tracking information to update after shipment.
Lost, Damaged, or Incorrect Orders
If your order arrives damaged, defective, or there is an issue with your shipment, please contact us within 30 days of delivery at:
Please include your order number and a clear photo of the issue so we can assist you.
Address Information
Please make sure your shipping address is correct before completing your purchase.
Jakers is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Returns and Refunds
For information about returns, refunds, and replacements, please review our Refund & Return Policy.
Contact Us
If you have any questions about shipping, please contact us:
Jakers
Email: info.jakers@gmail.com