FAQ
Find your answers here
How long does shipping take?
Shipping times vary depending on your location and the shipping method selected at checkout. Typically, standard shipping takes 3-7 business days.
Do you ship internationally?
Yes, we do offer international shipping! Please check our shipping policy for details on rates and delivery times.
How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor its progress.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer service within 7 days of delivery. We’ll arrange for a replacement or refund as quickly as possible.
Are your products eco-friendly or sustainably sourced?
We strive to offer products that are eco-friendly and sustainably sourced. Look for our sustainability label on qualifying items for more information.
Do you have a physical store?
Currently, we operate exclusively online. However, we frequently participate in pop-up events, so check our website for updates!
How do I choose the right size for clothing accessories?
For items like clothes and hats, we provide size charts on each product page. If you're unsure, feel free to reach out to our customer service for assistance!
Couldn't find your answer?
We're here to help. If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you